Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I resolve this problem: This server could not verify that you are authorized to access the document requested. Either you supplied the wrong credentials (e.g., bad password), or your browser doesn't understand how to supply the credentials required

  • 2 respostas
  • 285 have this problem
  • 11 views
  • Last reply by Cheng Wang

more options

When attempting to log in to the web site the following message is received. This web site works on other systems using Firefox. This server could not verify that you are authorized to access the document requested. Either you supplied the wrong credentials (e.g., bad password), or your browser doesn't understand how to supply the credentials required.

Additionally, a 401 Authorization Required error was encountered while trying to use an ErrorDocument to handle the request.

URL of affected sites

http://www.mdyc.org/members_only

When attempting to log in to the web site the following message is received. This web site works on other systems using Firefox. This server could not verify that you are authorized to access the document requested. Either you supplied the wrong credentials (e.g., bad password), or your browser doesn't understand how to supply the credentials required. Additionally, a 401 Authorization Required error was encountered while trying to use an ErrorDocument to handle the request. == URL of affected sites == http://www.mdyc.org/members_only

All Replies (2)

more options

You may have saved a bad password so Firefox is entering that rather than giving you the option to try again. Go to Tools > Options > Security > Saved Passwords and delete the saved passwords for that site and then try logging in again.

more options

I rechecked and there is no saved password for this web site.