Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

cannot delete scriptff.dll which shows up in Genie Timeline Pro

  • 2 respostas
  • 68 have this problem
  • 27 views
  • Last reply by rich123

more options

Issue

I have another kind of problem with Firefox

Description

I have just confirmed with McAffee that Scriptff.dll is not a McAffee file, but it is a Mozilla file The path under properties is: Program Files x86\ Mozilla Firefox\components\Scriptff.dll I have deleted a backup on an external drive, but this Scriptff.dll remains. Whenever I try to delete it, I am told I need permission to do this. I do have administrator rights. How can I delete this file.

I only became aware of the problem after deleting the backup

Troubleshooting information

Someone in this forum had replied earlier with the advice that it was a McAfee file, but the McAfee support person looked at the file and saw under properties that it was under Mozilla.

Firefox version

3.6.6

Operating system

Windows Vista

User Agent

Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2.6) Gecko/20100625 Firefox/3.6.6 GTB7.1 ( .NET CLR 3.5.30729; .NET4.0C)

Plugins installed

  • -1.7.0069.2
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Adobe PDF Plug-In For Firefox and Netscape "9.3.2"
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Default Plug-in
  • Shockwave Flash 10.0 r32
  • iTunes Detector Plug-in
  • McAfee Virtual Technician plugin for Mozilla (Gecko Version: 1.8b1)
  • 4.0.50524.0
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • Photodex Presenter Plugin 4,10,0,2737
  • Wacom Dynamic Link Library
  • Next Generation Java Plug-in 1.6.0_20 for Mozilla browsers
== Issue == I have another kind of problem with Firefox == Description == I have just confirmed with McAffee that Scriptff.dll is not a McAffee file, but it is a Mozilla file The path under properties is: Program Files x86\ Mozilla Firefox\components\Scriptff.dll I have deleted a backup on an external drive, but this Scriptff.dll remains. Whenever I try to delete it, I am told I need permission to do this. I do have administrator rights. How can I delete this file. == I only became aware of the problem after deleting the backup == == Troubleshooting information == Someone in this forum had replied earlier with the advice that it was a McAfee file, but the McAfee support person looked at the file and saw under properties that it was under Mozilla. == Firefox version == 3.6.6 == Operating system == Windows Vista == User Agent == Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2.6) Gecko/20100625 Firefox/3.6.6 GTB7.1 ( .NET CLR 3.5.30729; .NET4.0C) == Plugins installed == *-1.7.0069.2 *The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site. *Adobe PDF Plug-In For Firefox and Netscape "9.3.2" *NPRuntime Script Plug-in Library for Java(TM) Deploy *Default Plug-in *Shockwave Flash 10.0 r32 *iTunes Detector Plug-in *McAfee Virtual Technician plugin for Mozilla (Gecko Version: 1.8b1) *4.0.50524.0 *Windows Presentation Foundation (WPF) plug-in for Mozilla browsers *Photodex Presenter Plugin 4,10,0,2737 *Wacom Dynamic Link Library *Next Generation Java Plug-in 1.6.0_20 for Mozilla browsers

Chosen solution

All Replies (2)

more options

Chosen Solution

Please post in your original thread. https://support.mozilla.com/en-US/forum/1/723301

more options