Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

I downloaded the Beta 4 version tried to leave feedback and it says I need to download the beta version, what is going on? I want to leave feed back on NOT being able to download pics in hotmail with the new beta version????

  • 5 respostas
  • 2 have this problem
  • 4 views
  • Last reply by Moses

AnonymousUser
AnonymousUser
more options

I want to download a picture from my hotmail email, but it keeps reverting back to the email pic. Wont download it. I had to go to my Yahoo account to do this! When I went to the feedback for the New beta version FireFox 4 I was told I had to install the beta version - WHICH I already have! HELP

This happened

Every time Firefox opened

== I downloaded the Beta version FireFox 4

I want to download a picture from my hotmail email, but it keeps reverting back to the email pic. Wont download it. I had to go to my Yahoo account to do this! When I went to the feedback for the New beta version FireFox 4 I was told I had to install the beta version - WHICH I already have! HELP == This happened == Every time Firefox opened == I downloaded the Beta version FireFox 4

All Replies (5)

Moses
Moses
  • Moderator
more options

For some reason your useragent is not identified as 4.0b1. It is identified as 3.6.6. You can tell below in bold that 3.6.6 is your version of Firefox

Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2.6) Gecko/20100625 Firefox/3.6.6 ( .NET CLR 3.5.30729; .NET4.0C) BLNGBAR

You can update your firefox version by downloading beta from here. http://www.mozilla.com/en-US/firefox/all-beta.html

Or

You can change your useragent but that wouldn't be any help because 3.6.6 doesn't have the feedback addon.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See Find what version of Firefox you are using and Web sites or add-ons incorrectly report incompatible browser

See also http://kb.mozillazine.org/Resetting_your_useragent_string_to_its_compiled-in_default

Check the general.useragent prefs on the about:config page.

You can open the about:config page via the location bar, just like you open a website. Filter: general.useragent

If any general.useragent prefs are bold (user set) then right-click that pref and choose Reset.

the-edmeister
the-edmeister
  • Moderator
more options

Everything about this UA says 3.6.6 -

Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2.6) Gecko/20100625 Firefox/3.6.6 ( .NET CLR 3.5.30729; .NET4.0C) BLNGBAR

I have never heard of an addon or program changing or locking both the Firefox version and the Gecko version.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

That happens if the general.useragent.override pref is set. That pref replaces the full user agent.

It is of course possible that you launch the wrong 3.6.6 version. You can see the Firefox version at the top and the user agent at bottom of the "Help > About" window (Mac: Firefox > About Mozilla Firefox).

AnonymousUser
AnonymousUser Question owner
more options

The version I am using is 4.0 - I went and Reset user agent to everything showing on the link sent:

general.useragent.extra.firefox;Firefox/4.0b1 general.useragent.locale;en-US general.useragent.security;U

I am still unable to download pics in hotmail..... Along with not being able to use Aviary Image Editor as it says it is Not compatible with the 4.0 version. So that Add-on picked up the right version I am using. (I use this to take ScreenShots!) - I sure hope this will be available when FireFox 4.0 is fully launched.....................

Along with the email pic problem :(

Thanks for the help