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Using Firefox 3.6.6 in Windows 2000 Professional SP4 my PC crashes with the Blue Screen of Death when I select PRINT on the Printer Dialog box, when trying to Print: Printer friendly pages. Error shown:*** STOP: 0x000000C2 (0x00000007,0x00000D8A,0xE34E476

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  • Last reply by Morbus

AnonymousUser
AnonymousUser
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Using Firefox 3.6.6 in Windows 2000 Professional SP4 my PC crashes with the Blue Screen of Death when I select PRINT on the Printer Dialog box, when trying to Print: Printer friendly pages. Error shown:*** STOP: 0x000000C2 (0x00000007,0x00000D8A,0xE34E4760,0xE34E4768) BAD_POOL_CALLER

== Every time I attempted to Print from several sites

Using Firefox 3.6.6 in Windows 2000 Professional SP4 my PC crashes with the Blue Screen of Death when I select PRINT on the Printer Dialog box, when trying to Print: Printer friendly pages. Error shown:*** STOP: 0x000000C2 (0x00000007,0x00000D8A,0xE34E4760,0xE34E4768) BAD_POOL_CALLER == Every time I attempted to Print from several sites

All Replies (1)

Morbus
Morbus
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Hello Phillip.

It's possible that you are having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?

Whenever you have a problem with Firefox, whatever it is, you should make sure it's not caused by one (or more than one) of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in safe mode (don't forget to select Disable all add-ons when you start safe mode). If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See this article for information about troubleshooting extensions and themes and this one for plugins.

If you need support for one of your add-ons, you'll have to contact its author.

Also, Windows 2000 support has just been dropped (from Microsoft, Firefox 3.5 and 3.6 are still supported for Windows 2000 by Mozilla), so it is recommended that you switch to a supported operating system.

EDIT: You may want to check for your printer drivers too. If it's only when you print, maybe it crashes because of the drivers... Does the printer work with other software?