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i think that cert8.db has deleted itself off my laptop

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  • 76 have this problem
  • 6 views
  • Last reply by cor-el

AnonymousUser
AnonymousUser
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every time that i open firefox, i get an alert that says that it could not initialize the security component, and when i log onto websites like facebook, i get another message that says that it cant connect securely because the ssl protocol has been disabled, and i cant find the cert8.db thing in any part of my laptop, and ive done various searches

This happened

Every time Firefox opened

== i uninstalled and the re installed firefox

every time that i open firefox, i get an alert that says that it could not initialize the security component, and when i log onto websites like facebook, i get another message that says that it cant connect securely because the ssl protocol has been disabled, and i cant find the cert8.db thing in any part of my laptop, and ive done various searches == This happened == Every time Firefox opened == i uninstalled and the re installed firefox

All Replies (1)

cor-el
cor-el
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If you can't find cert8.db in the Firefox Profile Folder then try a new profile. Help > Troubleshooting Information > Profile Directory > Open Containing folder

Create a new profile as a test to check if your current profile is causing the problems See [[Basic Troubleshooting|#Make_a_new_profile|Basic Troubleshooting:Make a new profile]]

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins"

If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files) See http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox