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I can't download firfox to my computer, It starts the download but it never opens the install wizard.

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  • 10 have this problem
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  • Last reply by TXGuy

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When i try to download firefox from the internet to my computer it dosnt work. It completes step one (pressing the run button and waiting for it to load) but it never opens the install/setup wizard

User Agent

Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; FunWebProducts; GTB6.5; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; .NET CLR 3.0.30618; .NET4.0C)

When i try to download firefox from the internet to my computer it dosnt work. It completes step one (pressing the run button and waiting for it to load) but it never opens the install/setup wizard == User Agent == Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; FunWebProducts; GTB6.5; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; .NET CLR 3.0.30618; .NET4.0C)

All Replies (2)

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Do not "Run" the installer from the download page. SAVE the installer to your hard drive (Desktop is a good place to save it for easy access). After the download is complete, on Windows, double-click the installer that you saved and allow the installer to run.

Download Firefox only from the Mozilla site: here: https://www.mozilla.com/en-US/firefox/personal.html or here: http://www.mozilla.com/en-US/firefox/all.html

See: http://support.mozilla.com/en-US/kb/Installing+Firefox

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I have tried this and it still dosn't work. When i open the file it asks if you want to continue and i have a choice of run or cancel. I press run but it still dosn't do anything!!!