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At start-up of firefox I get a tiny blank window of about 25x20mm with only a colse buttone.

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  • 4 have this problem
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  • Last reply by cor-el

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At start-up of firefox I get a small blank window of about 25 x 20 mm in size with only a close button, therefore can not get any further but close out of the window. The window does not even have the name of the program running in it. When I check in the task-manager it does not show up as a running program.

This happened

Every time Firefox opened

2 days ago

User Agent

Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; GTB6.5; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; FDM; .NET CLR 3.5.30729; .NET CLR 3.0.30618; Tablet PC 2.0)

At start-up of firefox I get a small blank window of about 25 x 20 mm in size with only a close button, therefore can not get any further but close out of the window. The window does not even have the name of the program running in it. When I check in the task-manager it does not show up as a running program. == This happened == Every time Firefox opened == 2 days ago == == User Agent == Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; GTB6.5; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; FDM; .NET CLR 3.5.30729; .NET CLR 3.0.30618; Tablet PC 2.0)

All Replies (2)

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Open the system menu via Alt+Space and see if you can resize that window. If that works then close Firefox to save that setting. See also http://kb.mozillazine.org/Resizing_oversize_window .......... Window sizes and positions are stored in localstore.rdf in the Profile Folder.

Delete localstore.rdf or rename the file to localstore.rdf.sav in the Profile Folder to test if the file is corrupted. See http://kb.mozillazine.org/Corrupt_localstore.rdf (caution: do not delete the localstore.rdf file in the Firefox program installation folder)

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I have tried the 2 suggestions, of resizing the window and to rename the localstore.rdf with .sav extension, but still had the same problem. I overcame this problem by uninstalling firefox I was running which was 3.6.7 and reinstalled version 3.6.8.