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I have a four year old version of Firefox and it won't let me update to the most recent version. Help.

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  • Last reply by TonyE

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Current installed version of Firefox is 2.0.0.4 - 2006. I'm trying to upgrade to 3.6.8; while it will download, I don't get a prompt to drag it into the Applications folder. I think my installed version is so old it won't recognize the new one. What do I do to make the new version install?

Current installed version of Firefox is 2.0.0.4 - 2006. I'm trying to upgrade to 3.6.8; while it will download, I don't get a prompt to drag it into the Applications folder. I think my installed version is so old it won't recognize the new one. What do I do to make the new version install?

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You have not specified the version of Mac OS X you are using. If you have 10.3.9 or earlier, the last version you can use is Firefox 2.0.0.20 available from ftp://ftp.mozilla.org/pub/mozilla.org/firefox/releases/2.0.0.20/mac/en-US/

Firefox 3 and above require at least OS X 10.4

If you do have 10.4 or above, see How to download and install Firefox on Mac