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firefox prompts me to update. when i do, it will not allow internet connection.

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  • 7 views
  • Last reply by cor-el

kjr128
kjr128
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Firefox will prompt me to update. After the installation is complete, I cannot connect to the internet. I've checked the firewall and this is an allowed program. I do not have any proxy settings specified in firefox. I have to restore the earlier version before internet connection is allowed. How do I update firefox without having this problem?

Firefox will prompt me to update. After the installation is complete, I cannot connect to the internet. I've checked the firewall and this is an allowed program. I do not have any proxy settings specified in firefox. I have to restore the earlier version before internet connection is allowed. How do I update firefox without having this problem?

All Replies (1)

cor-el
cor-el
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  • Top 10 Contributor
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Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox.

See Server Not Found - Troubleshoot connection problems and Configure firewalls so that Firefox can access the Internet and http://kb.mozillazine.org/Firewalls 

http://kb.mozillazine.org/Browser_will_not_start_up
http://kb.mozillazine.org/Error_loading_websites