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I typed in the wrong password and (accidentally) told Firefox to save/remember it, so I went into Tools and removed the saved password; now Firefox won't save/remember my (correct) login information for that site.

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  • 31 have this problem
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  • Last reply by cor-el

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I entered my username (correctly) and password (incorrectly) for gmail in Firefox and when the popup asked me if I wanted to store the information, I said yes. Unfortunately the password I entered was incorrect, so I went into Tools - Security - Saved Passwords and removed the login information.

I then went back to gmail and logged in (with my correct password), but Firefox did not ask me if I wanted to store the information. I restarted teh browswer and tried again, but still nothing.

How can I get Firefox to ask me again if I want to store my login information for gmail?

I entered my username (correctly) and password (incorrectly) for gmail in Firefox and when the popup asked me if I wanted to store the information, I said yes. Unfortunately the password I entered was incorrect, so I went into Tools - Security - Saved Passwords and removed the login information. I then went back to gmail and logged in (with my correct password), but Firefox did not ask me if I wanted to store the information. I restarted teh browswer and tried again, but still nothing. How can I get Firefox to ask me again if I want to store my login information for gmail?

All Replies (3)

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"Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"

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Thanks for the quick reply. I followed both suggestions and neither worked :(

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Do you have any Google (GMail) entries in the Password Manager?

Tools > Options > Security: Passwords: "Saved Passwords" > "Show Passwords"

Make sure that you not run Firefox in Private Browsing - Use Firefox without saving history mode ("Tools > Stop Private Browsing" present)

See also http://kb.mozillazine.org/User_name_and_password_not_remembered