Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

onload error TypeError: TcFfUpdates.getTcPluginsInstance().getNewExtensionsList is not a function is the error i get when i start how can i fix this

  • 1 resposta
  • 23 have this problem
  • 2 views
  • Last reply by TonyE

more options

when i click on the icon to start ff i get this message onload error TypeError: TcFfUpdates.getTcPluginsInstance().getNewExtensionsList is not a function i then click ok and firefox loads but is insanely slow and often pops up with this error

when i click on the icon to start ff i get this message onload error TypeError: TcFfUpdates.getTcPluginsInstance().getNewExtensionsList is not a function i then click ok and firefox loads but is insanely slow and often pops up with this error

ethanb modificouno o

All Replies (1)

more options

That is likely to be due to a problem with an add-on. To establish which add-on is causing this follow the procedure in the troubleshooting extensions and themes article.