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why do some 'sign-in' websites no longer recognize my computer

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  • 7 have this problem
  • 1 view
  • Last reply by cor-el

nedley
nedley
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I'm using Firefox 3.6.13 on an older G5 running Mac OS 10.5.8 some websites do not recognize my computer any longer even when I sign in How can I correct this?

I'm using Firefox 3.6.13 on an older G5 running Mac OS 10.5.8 some websites do not recognize my computer any longer even when I sign in How can I correct this?

All Replies (1)

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
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Clear the cache and the cookies from sites that cause problems.

  • "Clear the Cache": Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Firefox > Preferences > Privacy > Cookies: "Show Cookies"

If clearing the cookies doesn't help then it is possible that the file cookies.sqlite that stores the cookies is corrupted.

Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete cookies.sqlite-journal and cookies.txt, if they exist, in the Profile Folder in case the file cookies.sqlite got corrupted.