Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

when upgraded to firefox 3.6.13 i lost ALL bookmarks!!

  • 4 respostas
  • 11 have this problem
  • 1 view
  • Last reply by kathy6888

more options

I was told I needed to upgrade firefox to 3.6.13 to continue. After the restart I have lost all bookmarks. Please help.

I was told I needed to upgrade firefox to 3.6.13 to continue. After the restart I have lost all bookmarks. Please help.

All Replies (4)

more options

This link should help you recover them - https://support.mozilla.com/kb/Lost+Bookmarks

more options

Did you update from a Firefox 3.0.x version?

more options

I don't know what previous version. 2nd reply has sent me a link. Does it matter what version when you restore?

more options

The last bookmark was in November? Any where else they may be? Why would it stop backing up my bookmarks?