After latest upgrade, Firefox crashes on opening, or crashes when I go to the help page. I'm currently searching on Microsoft Explorer. I am using Windows Vista 6.0 service pack 2.
If I open Firefox directly, it crashes and windows says it will go and look for a solution. It will open from a secondary source, say a link from google or an email. However, anytime I go to Firefox Help, it immediately crashes.
If I open Firefox directly, it crashes and windows says it will go and look for a solution. It will open from a secondary source, say a link from google or an email. However, anytime I go to Firefox Help, it immediately crashes.
All Replies (2)
Do you have that problem when running in the Firefox SafeMode?
http://support.mozilla.com/en-US/kb/Safe+Mode
Don't select anything right now, just use "Continue in SafeMode."
If not, see this:
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+theme...
i'm not even able to go into options after right-clicking FF icon on start menu and choosing options; crashes the same with same crash report window. un-installed and re-installed to no avail ...