Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Since the last update, Firefox crashes constantly if the "Rewind and Fastforward Buttons" add-on is enabled: is there a solution, please?

  • 2 respostas
  • 11 have this problem
  • 2 views
  • Last reply by Andrew Kett

more options

Since the crashing started yesterday, I have opened Ff in safe mode, disabled all the add-ons and then re-enabled them (all except the Rewind etc. one) and Ff now seems to be stable again. The Rewind is a very valuable add-on and I regret very much having to disable it. The last crash report ID is below.

Since the crashing started yesterday, I have opened Ff in safe mode, disabled all the add-ons and then re-enabled them (all except the Rewind etc. one) and Ff now seems to be stable again. The Rewind is a very valuable add-on and I regret very much having to disable it. The last crash report ID is below.

All Replies (2)

more options

Andrew,

Per the comments on the add-on page at https://addons.mozilla.org/en-us/firefox/addon/rewindfastforward-buttons I'd suggest you uninstall the add-on as it seems to be problematic.

Hope this helps.

more options

Alex,

Thank you for referring me to the add-ons page. The edition of "Rewind..." it advises is the one that I have been using and is now causing the crashes, so obviously, and very reluctantly, I shall have to do without it! Are there any developers out there, I wonder, who can come to the rescue?

Thanks again.