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unable to close tabs after a new tab is opened automatically and suddenly

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  • 13 have this problem
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  • Last reply by cor-el

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Recently, after the latest update, this problem has been occurring quite often. When i am using multiple tabs, the browser will suddenly open a new tab automatically. The new tab is empty. When i try to close the tab, it cannot be closed. i tried closing other tabs that i was using but they too cannot be close. i have to restart the browser and the problem will be solved. But the problem will resurface after awhile of using multiple tabs again. The problem is more frequent when i am using more tabs.

Recently, after the latest update, this problem has been occurring quite often. When i am using multiple tabs, the browser will suddenly open a new tab automatically. The new tab is empty. When i try to close the tab, it cannot be closed. i tried closing other tabs that i was using but they too cannot be close. i have to restart the browser and the problem will be solved. But the problem will resurface after awhile of using multiple tabs again. The problem is more frequent when i am using more tabs.

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Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See: