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Why, when I upgrade from version 3.16 to version 4.0.1 that my firefox still looks and operates like version 3.16?

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  • 4 have this problem
  • 8 views
  • Last reply by rwarke92

rwarke92
rwarke92
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So I upgraded from firefox version 3.16 to version 4.0.1. When I downloaded and installed firefox 4.0.1 I launched it and when it popped open the interface looked exactly like version 3.16, the bookmarks (the bookmarks that are above the tabs) would not work, i.e. i clicked on them and they would'nt open, and when i opened options and clicked to display tab bar...there was no tab bar, but instead tab groups? My question is how do I get firefox 4.0.1 because it's obviously not upgrading for me? Also, when i tried restarting firefox with the ad ons disabled, it closed firefox and prompted me whether or not i wanted to open firefox in safe mode. When i opened in safe mode firefox 4.0.1 was there! Does my problem have anything to do with my ad ons or test pilot? Thanks in advance!

So I upgraded from firefox version 3.16 to version 4.0.1. When I downloaded and installed firefox 4.0.1 I launched it and when it popped open the interface looked exactly like version 3.16, the bookmarks (the bookmarks that are above the tabs) would not work, i.e. i clicked on them and they would'nt open, and when i opened options and clicked to display tab bar...there was no tab bar, but instead tab groups? My question is how do I get firefox 4.0.1 because it's obviously not upgrading for me? Also, when i tried restarting firefox with the ad ons disabled, it closed firefox and prompted me whether or not i wanted to open firefox in safe mode. When i opened in safe mode firefox 4.0.1 was there! Does my problem have anything to do with my ad ons or test pilot? Thanks in advance!

All Replies (2)

ananthjayaraj
ananthjayaraj
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After opening Firefox just check the version detail. You can do this by taking help->About Mozilla Firefox.. If it is 3.6 our problem is that it was not updated properly. If it is 4.01 try updating it once again..

rwarke92
rwarke92 Question owner
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This is what my firefox (so called 4.0.1) looks like

That is also what my "about firefox" looks like

I wasn't able to tell what version I am running because the "about firefox" does not display a version number. Any other ideas as to why I cant upgrade to firefox 4.0.1? Thanks!