Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I try to install abode - it will download but says i have to close firefox before it will install. also i try to open a word document from a website and it will not open - it will only download

  • 1 resposta
  • 2 have this problem
  • 1 view
  • Last reply by TonyE

more options

i install abode - it will download but not install and indicates i have to close firefox before it will download. Also, I try to open a word document from a website - it will download but not open.

i install abode - it will download but not install and indicates i have to close firefox before it will download. Also, I try to open a word document from a website - it will download but not open.

All Replies (1)

more options

You need to close Firefox to install many plugins, including those from Adobe.

As for the Word downloads, see the changing downloads action section of this link - https://support.mozilla.com/kb/Managing+file+types