The Downloads window will not open. How can I fix it?
I have been using Firefox without problem since April 14, 2011. In the last few days, the Tools>Downloads (cmd-J) stopped working. My downloaded files are in the downloads directory found at username/downloads, but neither the keyboard shortcut nor going to Tools>Downloads will work.
I have reinstalled 4.0.1 and deleted the plist file from my Library/Firefox directory.
Any suggestions?
All Replies (5)
Try to delete the file downloads.sqlite in the Profile Folder
See:
Thanks for the suggestion cor-el, but that didn't work. Any other ideas?
amumma modificouno o
Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
- Don't make any changes on the Safe mode start window.
- https://support.mozilla.com/kb/Safe+Mode
Cor-ell. No-go. I started in safe mode, but I still cannot get the downloads to work properly.... Thank you!
Are there any messages in the Tools > Error Console about this?
Create a new profile as a test to check if your current profile is causing the problems.
See:
If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files)
See: