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How do I turn Firefox off

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I am trying to download Adobe Flashplayer and it is asking me to turn Firewall off. How do I do this please

Valerie Forshaw 00 44 1903 211090

I am trying to download Adobe Flashplayer and it is asking me to turn Firewall off. How do I do this please Valerie Forshaw 00 44 1903 211090

All Replies (4)

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Do you really mean the firewall or do you mean to close Firefox: File > Exit Firefox ?


Troubleshoot Flash Player installation for Windows:

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My question is quite clear. Adobe is asking me to close Firewall - thats all I know.

Anyway Adobe now seems to have downloaded BUT I would still like to know the answer to my question

Valerie

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"How do I turn Firefox off"
then you said
"... Adobe Flashplayer ... is asking me to turn Firewall off."

Clear as mud on a windscreen.

The Adobe Flash installer says to close Firefox, it says nothing about a firewall.

File > Exit or orange Firefox button > Exit - then wait a minute or so before running the Flash installer