Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I haven't been able to access the internet using Firefox for over a week. What is causing this? Is there an issue with Firefox?

  • 1 resposta
  • 3 have this problem
  • 16 views
  • Last reply by SafeBrowser

more options

I can't access the internet using Firefox. My internet connection is working perfectly fine as I can access the internet using internet explorer. I don't feel safe using internet explorer and prefer Firefox. Please help!

I can't access the internet using Firefox. My internet connection is working perfectly fine as I can access the internet using internet explorer. I don't feel safe using internet explorer and prefer Firefox. Please help!

All Replies (1)

more options

See --> Cannot connect after upgrading Firefox

Your firewall may not recognize the new version of Firefox; it is just doing its job. You may need to remove references to Firefox from your firewall's allowed applications list, then try to go to any website, let your firewall detect the new version of Firefox, and give Firefox the permissions needed by your firewall to access the internet.


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.