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Firefox crashes

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  • 2 have this problem
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  • Last reply by cor-el

mrvudhvu
mrvudhvu
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Hello, (I am using internet explorer right now) My firefox crashed randomly during browsing and since will not start and crashes on startup Plug ins are up to date Trying to start firefox in safe mode gives the same crash. I've followed all the steps with no luck and then tried uninstalling and reinstalling and still no luck. Please help thank you.

Below is the details in the crash reporter that pops up

AdapterDeviceID: 68f9 AdapterVendorID: 1002 Add-ons: {972ce4c6-7e08-4474-a285-3208198ce6fd}:6.0.2 AvailableVirtualMemory: 4083212288 BuildID: 20110902133214 CrashTime: 1315853221 EMCheckCompatibility: true FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1315852140 Notes: AdapterVendorID: 1002, AdapterDeviceID: 68f9, AdapterDriverVersion: 8.740.0.0

ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 172 StartupTime: 1315853221 SystemMemoryUsePercentage: 33 Theme: classic/1.0 Throttleable: 1 TotalVirtualMemory: 4294836224 URL: Vendor: Mozilla Version: 6.0.2 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 : 

MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [RAW/IP] : 2 : 3 :  
MSAFD Tcpip [TCP/IPv6] : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [UDP/IPv6] : 2 : 2 :  
MSAFD Tcpip [RAW/IPv6] : 2 : 3 : %SystemRoot%\system32\mswsock.dll 
RSVP TCPv6 Service Provider : 2 : 1 :  
RSVP TCP Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
RSVP UDPv6 Service Provider : 2 : 2 :  
RSVP UDP Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll

This report also contains technical information about the state of the application when it crashed.

Hello, (I am using internet explorer right now) My firefox crashed randomly during browsing and since will not start and crashes on startup Plug ins are up to date Trying to start firefox in safe mode gives the same crash. I've followed all the steps with no luck and then tried uninstalling and reinstalling and still no luck. Please help thank you. Below is the details in the crash reporter that pops up AdapterDeviceID: 68f9 AdapterVendorID: 1002 Add-ons: {972ce4c6-7e08-4474-a285-3208198ce6fd}:6.0.2 AvailableVirtualMemory: 4083212288 BuildID: 20110902133214 CrashTime: 1315853221 EMCheckCompatibility: true FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1315852140 Notes: AdapterVendorID: 1002, AdapterDeviceID: 68f9, AdapterDriverVersion: 8.740.0.0 ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 172 StartupTime: 1315853221 SystemMemoryUsePercentage: 33 Theme: classic/1.0 Throttleable: 1 TotalVirtualMemory: 4294836224 URL: Vendor: Mozilla Version: 6.0.2 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 : MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [RAW/IP] : 2 : 3 : MSAFD Tcpip [TCP/IPv6] : 2 : 1 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [UDP/IPv6] : 2 : 2 : MSAFD Tcpip [RAW/IPv6] : 2 : 3 : %SystemRoot%\system32\mswsock.dll RSVP TCPv6 Service Provider : 2 : 1 : RSVP TCP Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll RSVP UDPv6 Service Provider : 2 : 2 : RSVP UDP Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll This report also contains technical information about the state of the application when it crashed.

All Replies (1)

cor-el
cor-el
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  • Top 10 Contributor
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See:

What you posted above is info about your computer that will be included in the crash report, but not the crash report itself.
If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx).
You can find the IDs of the submitted crash reports on the about:crashes page.
You can open the about:crashes page via the location bar, like you open a website.

See: