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enable your Internet browser to accept cookies and make sure that javascript is enabled problem

  • 1 resposta
  • 18 have this problem
  • 3 views
  • Last reply by cor-el

taroon
taroon
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I am have problems logging onto adcenter.microsoft.com

As soon as I try to submit my user/pass I get the msg:

"Please enable your Internet browser to accept cookies and make sure that javascript is enabled. If you aren’t sure how to do this, refer to your browser’s Help"

I have done various tests to see if my browers does accept cookies and javascript is enabled, and all is good here.

I also have the plugin Java plugin 2 for npapi 13.6.0. (I am running firefox on mac).

I used to be able to log into the site. not anymore. Since then i must have updated firefox a few times.

I have cleared cache/cookies. I have disabled all plugins/extensions. Still can't get in.

What else can i do?

I have spoken with microsoft adcenter, and all they could tell me was make sure i have the latest java, which i have i guess.

I am have problems logging onto adcenter.microsoft.com As soon as I try to submit my user/pass I get the msg: "Please enable your Internet browser to accept cookies and make sure that javascript is enabled. If you aren’t sure how to do this, refer to your browser’s Help" I have done various tests to see if my browers does accept cookies and javascript is enabled, and all is good here. I also have the plugin Java plugin 2 for npapi 13.6.0. (I am running firefox on mac). I used to be able to log into the site. not anymore. Since then i must have updated firefox a few times. I have cleared cache/cookies. I have disabled all plugins/extensions. Still can't get in. What else can i do? I have spoken with microsoft adcenter, and all they could tell me was make sure i have the latest java, which i have i guess.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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To avoid confusion:

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

See:

Notes

    • If you use Mozilla Firefox, you must enable cookies and JavaScript. Check the Help for Mozilla Firefox for info on how to do this.
    • Currently, adCenter doesn't support Apple Safari or Google Chrome.
    • Also, adCenter currently doesn't run on Apple Mac OS, Virtual PC, or mobile phone platforms.