Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Silverlight 5.0 does not display in Firefox 9.0.1

  • 2 respostas
  • 36 have this problem
  • 2 views
  • Last reply by jbensnyder

BobP45
BobP45
more options

The genealogy website americanancestors.org uses Silverlight to display graphic images of archived records. When such a record is displayed, the corresponding portion of the screen stays white. The image is apparently there, but presumably displaying white on white, so it is invisible. I can right-click and select "save original" and the record is saved correctly to my hard disk, and can then be viewed. But it cannot be viewed online in the Firefox tab.

I have uninstalled, re-installed, updated etc. to no avail. Is there some setting I am missing?

Thanks, Bob

The genealogy website americanancestors.org uses Silverlight to display graphic images of archived records. When such a record is displayed, the corresponding portion of the screen stays white. The image is apparently there, but presumably displaying white on white, so it is invisible. I can right-click and select "save original" and the record is saved correctly to my hard disk, and can then be viewed. But it cannot be viewed online in the Firefox tab. I have uninstalled, re-installed, updated etc. to no avail. Is there some setting I am missing? Thanks, Bob

All Replies (2)

cadderly21
cadderly21
more options

I'm having a similar problem with an application hosted on another website - with the latest run time version of Silverlight 4.

Images will display in other browsers for that same application (like IE, Safari or Google Chrome), but will render as invisible or not render when being loaded in Firefox 9.0.1

jbensnyder
jbensnyder
more options

I was having the same problem displaying investment charts that use Silverlight. I'm running Firefox 9.0.1 with Silverlight 5.0.61118.0 on Mac OS X 10.6.8. At least for me, it seems the problem is Silverlight only likes to run in 32-bit on a Mac (There was supposed to be a 64-bit version of Silverlight 5, but I can't seem to find it on the website). Running Firefox in 32-bit mode solved the problem.