Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can log on to my Yahoo account but I cannot receive IMs

more options

I can log onto my yahoo mail and messenger account but when I receive an IM from someone, Firefox tries to download the pop-up sound for the IM window, but the window itself does not appear!!!

I can log onto my yahoo mail and messenger account but when I receive an IM from someone, Firefox tries to download the pop-up sound for the IM window, but the window itself does not appear!!!

All Replies (2)

more options

It's a regression in FF9, see Bug 713014 - Yahoo Messenger within Yahoo Mail does not work in Firefox version 9. Read comment #7 or install Firefox beta 10 that's not affected.

more options

I have clicked that I have the same problem. I am guessing that the question I have posted goes along the same route, except I use tabs within the Messenger part rather than the window.

[[Upgraded to 9.0.1:Within Yahoo! Mail Classic, multiple chat tabs open when a chat session is started.|Double tabs opening in Messenger within Yahoo Mail]]