Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can not click certain tabs on my Etsy page & they will not open using Firefox, but I am able to open these tabs on Etsy when using Internet Explorer

more options

When I am signed onto Etsy, there are certain tabs on the top of the page that I can not click open when using firefox, but when I use Internet Explorer, I am able to click open these tabs. The following tabs on my etsy page will not open: Your Shop, Your Account, Help, & Sign Out Other tabs on the same page will let me click them open, such as: Buy, Sell, Community, Blog, Mobile, when using Firefox & Internet Explorer

When I am signed onto Etsy, there are certain tabs on the top of the page that I can not click open when using firefox, but when I use Internet Explorer, I am able to click open these tabs. The following tabs on my etsy page will not open: Your Shop, Your Account, Help, & Sign Out Other tabs on the same page will let me click them open, such as: Buy, Sell, Community, Blog, Mobile, when using Firefox & Internet Explorer

All Replies (1)

more options

Both the Yahoo! Toolbar extension and the Babylon extension have been reported to cause an issue like that. Disable or uninstall those add-ons.

   * https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes