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Firefox 9 crashes & too unstable. How do I downgrade to Firefox 8?

  • 3 respostas
  • 10 have this problem
  • 6 views
  • Last reply by naivebelle1

naivebelle1
naivebelle1
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Ever since I upgraded to Firefox 9, I cannot rely on it. When I am opening a new tab or even just scrolling down the page, Firefox will crash. I spend most of my time submitting crash reports and restarting Firefox. I want to downgrade to Firefox 8 until 9 becomes more stable. Please help!

Ever since I upgraded to Firefox 9, I cannot rely on it. When I am opening a new tab or even just scrolling down the page, Firefox will crash. I spend most of my time submitting crash reports and restarting Firefox. I want to downgrade to Firefox 8 until 9 becomes more stable. Please help!

Chosen solution

I worked through all of the steps listed and went to one of the websites that I know I was on when Firefox crashed. It didn't crash after completing those steps so hopefully the issue has been resolved.

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All Replies (3)

finitarry
finitarry
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Have you tried the suggestions here?

the-edmeister
the-edmeister
  • Moderator
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Both crashes seem to be related to Trusteer Rapport.

Using the Stop Rapport option will disable the program without uninstalling it. Ref:

You can uninstall Rapport like any other program on Windows Vista. Ref:

originally posted by Alice Wyman


http://www.trusteer.com/support/

naivebelle1
naivebelle1 Question owner
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Chosen Solution

I worked through all of the steps listed and went to one of the websites that I know I was on when Firefox crashed. It didn't crash after completing those steps so hopefully the issue has been resolved.