Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hi, Ever since I updated the new Version 9, my internet closes intermittently for no reason or report, plus it seems to be hanging for longer periods. Can anyone help with this, the system I am using is Windows7. Thanking you in advance, Rgds Arthur

  • 5 respostas
  • 9 have this problem
  • 8 views
  • Last reply by Arthurwi

more options

My system is windows 7 and the laptop I am using is a 4 month old Sony Vaio.

My system is windows 7 and the laptop I am using is a 4 month old Sony Vaio.

Chosen solution

Perform the suggestions mentioned in the following articles:

Check and tell if its working.


-> Update All your Firefox Plugins

  • https://www.mozilla.org/en-US/plugincheck/
  • When Downloading Plugins Update setup files, Remove Checkmark from Downloading other Optional Softwares with your Plugins (e.g. Toolbars, McAfee, Google Chrome, etc.)
  • Restart Firefox
Ler a resposta no contexto 👍 1

All Replies (5)

more options
more options

Chosen Solution

Perform the suggestions mentioned in the following articles:

Check and tell if its working.


-> Update All your Firefox Plugins

  • https://www.mozilla.org/en-US/plugincheck/
  • When Downloading Plugins Update setup files, Remove Checkmark from Downloading other Optional Softwares with your Plugins (e.g. Toolbars, McAfee, Google Chrome, etc.)
  • Restart Firefox

Hasan modificouno o

more options

Hi mha007, A few of my plugins were out of date, so I installed the newer versions and the it had speeded up Operating System dramtically, just have to wait and see if this solves the intermittent crashes.

more options

Oh Yes by the way Thanks a million for your help.

Rgds Arthur

more options

Thanks cor-el