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My sync code has more characters than what is provided in the sync setup. What part of my code do I use??? very confused.

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  • Last reply by cor-el

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The sync code has only 12 characters available, however the sync code provided to me has 26 characters. I am very confused as to what characters I use to sync my devices.

The sync code has only 12 characters available, however the sync code provided to me has 26 characters. I am very confused as to what characters I use to sync my devices.

All Replies (2)

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26 characters has the recovery key see: Replace your Sync information

see analytical informations:

What is Firefox Sync?

How do I set up Firefox Sync?

How to sync Firefox settings between computers

How do I manage my Firefox Sync account?


thank you

Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

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There are two keys.
One is the 26 character Sync key that is used to encrypt your data before uploading.
The other is the 12 character key that is used to setup another device more easily.

If you want to use the Sync key then click the link at the bottom "I don't have the device with me"and enter all needed data manually.