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Firefox Not Displaying Web Page Content.

  • 3 respostas
  • 14 have this problem
  • 6 views
  • Last reply by cor-el

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When going to some web pages with an initial welcom/subscribe pop up window, such as

http://www.mustangmonthly.com/techarticles/mump_0702_ford_mustang_distributor_rebuild/viewall.html

the background window does not show any content(although it does show a background).

I have another PC with Firefox that does display the content. I have compared all of the settings and they appear to be the same. I have also cleared the cache. However, the window content is still blank.

Windows 7 Home Premium Firefox 4.0.1

When going to some web pages with an initial welcom/subscribe pop up window, such as http://www.mustangmonthly.com/techarticles/mump_0702_ford_mustang_distributor_rebuild/viewall.html the background window does not show any content(although it does show a background). I have another PC with Firefox that does display the content. I have compared all of the settings and they appear to be the same. I have also cleared the cache. However, the window content is still blank. Windows 7 Home Premium Firefox 4.0.1

All Replies (3)

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It works for me. You seem to be using a pretty outdated version of the browser. Please update and try again.

The following link explains how to update your browser: https://support.mozilla.org/en-US/kb/Updating Firefox#w_how-do-i-manually-check-for-updates

more options

Everything is updated:


 Application Basics
       Name
       Firefox
       Version
       10.0.2
       User Agent
       Mozilla/5.0 (Windows NT 6.1; WOW64; rv:10.0.2) Gecko/20100101 Firefox/10.0.2
       Profile Directory
         Open Containing Folder
       Enabled Plugins
         about:plugins
       Build Configuration
         about:buildconfig
       Crash Reports
         about:crashes
       Memory Use
         about:memory
 Extensions
       Name
       Version
       Enabled
       ID
       Adblock Plus
       2.0.3
       true
       {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
       FireFTP
       2.0.1
       true
       {a7c6cf7f-112c-4500-a7ea-39801a327e5f}
       gpdf
       4.0.1
       true
       {b68dfae5-1903-4a03-8094-c973bf7e483e}
       Copernic Desktop Search - Professional Connector
       3.0.4.48
       false
       {5A288A4E-7C09-40B9-AF27-A297A10B881D}
       Google Toolbar for Firefox
       7.1.20110512W
       false
       {3112ca9c-de6d-4884-a869-9855de68056c}
 Modified Preferences
     Name
     Value
       accessibility.blockautorefresh
       true
       accessibility.typeaheadfind.flashBar
       0
       browser.fixup.alternate.enabled
       false
       browser.history_expire_days.mirror
       180
       browser.history_expire_days_min
       14
       browser.places.importBookmarksHTML
       false
       browser.places.smartBookmarksVersion
       2
       browser.startup.homepage
       http://excite.com/
       browser.startup.homepage_override.buildID
       20120215223356
       browser.startup.homepage_override.mstone
       rv:10.0.2
       browser.tabs.warnOnClose
       false
       extensions.lastAppVersion
       10.0.2
       gfx.blacklist.suggested-driver-version
       257.21
       keyword.URL
       http://www.google.com/search?ie=UTF-8&oe=UTF-8&sourceid=navclient&gfns=1&q=
       network.cookie.prefsMigrated
       true
       network.http.sendRefererHeader
       1
       places.database.lastMaintenance
       1330655589
       places.history.expiration.transient_current_max_pages
       53666
       places.last_vacuum
       1303061873
       print.print_printer
       Bullzip PDF Printer
       print.printer_Brother_MFC-6490CW_Printer.print_bgcolor
       false
       print.printer_Brother_MFC-6490CW_Printer.print_bgimages
       false
       print.printer_Brother_MFC-6490CW_Printer.print_command
       print.printer_Brother_MFC-6490CW_Printer.print_downloadfonts
       false
       print.printer_Brother_MFC-6490CW_Printer.print_edge_bottom
       0
       print.printer_Brother_MFC-6490CW_Printer.print_edge_left
       0
       print.printer_Brother_MFC-6490CW_Printer.print_edge_right
       0
       print.printer_Brother_MFC-6490CW_Printer.print_edge_top
       0
       print.printer_Brother_MFC-6490CW_Printer.print_evenpages
       true
       print.printer_Brother_MFC-6490CW_Printer.print_footercenter
       print.printer_Brother_MFC-6490CW_Printer.print_footerleft
       &PT
       print.printer_Brother_MFC-6490CW_Printer.print_footerright
       &D
       print.printer_Brother_MFC-6490CW_Printer.print_headercenter
       print.printer_Brother_MFC-6490CW_Printer.print_headerleft
       &T
       print.printer_Brother_MFC-6490CW_Printer.print_headerright
       &U
       print.printer_Brother_MFC-6490CW_Printer.print_in_color
       true
       print.printer_Brother_MFC-6490CW_Printer.print_margin_bottom
       0.5
       print.printer_Brother_MFC-6490CW_Printer.print_margin_left
       0.5
       print.printer_Brother_MFC-6490CW_Printer.print_margin_right
       0.5
       print.printer_Brother_MFC-6490CW_Printer.print_margin_top
       0.5
       print.printer_Brother_MFC-6490CW_Printer.print_oddpages
       true
       print.printer_Brother_MFC-6490CW_Printer.print_orientation
       0
       print.printer_Brother_MFC-6490CW_Printer.print_page_delay
       50
       print.printer_Brother_MFC-6490CW_Printer.print_pagedelay
       500
       print.printer_Brother_MFC-6490CW_Printer.print_paper_data
       1
       print.printer_Brother_MFC-6490CW_Printer.print_paper_height
       11.00
       print.printer_Brother_MFC-6490CW_Printer.print_paper_size_type
       0
       print.printer_Brother_MFC-6490CW_Printer.print_paper_size_unit
       0
       print.printer_Brother_MFC-6490CW_Printer.print_paper_width
       8.50
       print.printer_Brother_MFC-6490CW_Printer.print_reversed
       false
       print.printer_Brother_MFC-6490CW_Printer.print_scaling
       0.80
       print.printer_Brother_MFC-6490CW_Printer.print_shrink_to_fit
       true
       print.printer_Brother_MFC-6490CW_Printer.print_to_file
       false
       print.printer_Brother_MFC-6490CW_Printer.print_unwriteable_margin_bottom
       0
       print.printer_Brother_MFC-6490CW_Printer.print_unwriteable_margin_left
       0
       print.printer_Brother_MFC-6490CW_Printer.print_unwriteable_margin_right
       0
       print.printer_Brother_MFC-6490CW_Printer.print_unwriteable_margin_top
       0


       print.printer_Bullzip_PDF_Printer.print_bgcolor
       false
       print.printer_Bullzip_PDF_Printer.print_bgimages
       false
       print.printer_Bullzip_PDF_Printer.print_command
       print.printer_Bullzip_PDF_Printer.print_downloadfonts
       false
       print.printer_Bullzip_PDF_Printer.print_edge_bottom
       0
       print.printer_Bullzip_PDF_Printer.print_edge_left
       0
       print.printer_Bullzip_PDF_Printer.print_edge_right
       0
       print.printer_Bullzip_PDF_Printer.print_edge_top
       0
       print.printer_Bullzip_PDF_Printer.print_evenpages
       true
       print.printer_Bullzip_PDF_Printer.print_footercenter
       print.printer_Bullzip_PDF_Printer.print_footerleft
       &PT
       print.printer_Bullzip_PDF_Printer.print_footerright
       &D
       print.printer_Bullzip_PDF_Printer.print_headercenter
       print.printer_Bullzip_PDF_Printer.print_headerleft
       &T
       print.printer_Bullzip_PDF_Printer.print_headerright
       &U
       print.printer_Bullzip_PDF_Printer.print_in_color
       true
       print.printer_Bullzip_PDF_Printer.print_margin_bottom
       0.5
       print.printer_Bullzip_PDF_Printer.print_margin_left
       0.5
       print.printer_Bullzip_PDF_Printer.print_margin_right
       0.5
       print.printer_Bullzip_PDF_Printer.print_margin_top
       0.5
       print.printer_Bullzip_PDF_Printer.print_oddpages
       true
       print.printer_Bullzip_PDF_Printer.print_orientation
       0
       print.printer_Bullzip_PDF_Printer.print_page_delay
       50
       print.printer_Bullzip_PDF_Printer.print_pagedelay
       500
       print.printer_Bullzip_PDF_Printer.print_paper_data
       1
       print.printer_Bullzip_PDF_Printer.print_paper_height
       11.00
       print.printer_Bullzip_PDF_Printer.print_paper_size_type
       0
       print.printer_Bullzip_PDF_Printer.print_paper_size_unit
       0
       print.printer_Bullzip_PDF_Printer.print_paper_width
       8.50
       print.printer_Bullzip_PDF_Printer.print_reversed
       false
       print.printer_Bullzip_PDF_Printer.print_scaling
       0.80
       print.printer_Bullzip_PDF_Printer.print_shrink_to_fit
       true
       print.printer_Bullzip_PDF_Printer.print_to_file
       false
       print.printer_Bullzip_PDF_Printer.print_unwriteable_margin_bottom
       0
       print.printer_Bullzip_PDF_Printer.print_unwriteable_margin_left
       0
       print.printer_Bullzip_PDF_Printer.print_unwriteable_margin_right
       0
       print.printer_Bullzip_PDF_Printer.print_unwriteable_margin_top
       0
       privacy.clearOnShutdown.offlineApps
       true
       privacy.clearOnShutdown.passwords
       true
       privacy.clearOnShutdown.siteSettings
       true
       privacy.sanitize.migrateFx3Prefs
       true
       privacy.sanitize.sanitizeOnShutdown
       true
       privacy.sanitize.timeSpan
       0
       security.warn_viewing_mixed
       false
 Graphics
       Adapter Description
       NVIDIA GeForce 8600 GT
       Vendor ID
       10de
       Device ID
       0402
       Adapter RAM
       256
       Adapter Drivers
       nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
       Driver Version
       8.17.12.9573
       Driver Date
       2-9-2012
       Adapter RAM (GPU #2)
       Unknown
       Adapter Drivers (GPU #2)
       Unknown
       Direct2D Enabled
       true
       DirectWrite Enabled
       true (6.1.7601.17563)
       ClearType Parameters
       ClearType parameters not found
       WebGL Renderer
       Google Inc. -- ANGLE (NVIDIA GeForce 8600 GT ) -- OpenGL ES 2.0 (ANGLE 0.0.0.809)
       GPU Accelerated Windows
       1/1 Direct3D 10
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Can you attach a screenshot of how you see that page?

Use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed the maximum file size (1 MB).


Reload web page(s) and bypass the cache.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Cmd + Shift + R" (MAC)

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

See also: