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Is there a fix to make Norton Identity Save functional under Firefox 10.0.2?

johngosselin
johngosselin
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Norton Toolbar (NIS 19.5.0.145) appears on my FF 10.0.2, and I can open Identity Save to edit my cards and logins, but I can't invoke my Identity Save cards to autofill name/address forms and credit card forms. The option to use a card does not appear on the Identity Save dropdown. Identity Save is fully functional for the same web sites using IE 9, so the problem doesn't appear to be the web site itself or the NIS settings. I did run the multiple NIS updates/reboots and reinstalled FF 10 when I upgraded to FF 10.0. Any other suggestions?

Norton Toolbar (NIS 19.5.0.145) appears on my FF 10.0.2, and I can open Identity Save to edit my cards and logins, but I can't invoke my Identity Save cards to autofill name/address forms and credit card forms. The option to use a card does not appear on the Identity Save dropdown. Identity Save is fully functional for the same web sites using IE 9, so the problem doesn't appear to be the web site itself or the NIS settings. I did run the multiple NIS updates/reboots and reinstalled FF 10 when I upgraded to FF 10.0. Any other suggestions?

Chosen solution

Fixed this myself! Disabled Norton Toolbar, restarted FF, re-enabled NTB, restarted FF and Identity Safe now recognizes the appropriate web forms.

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All Replies (1)

johngosselin
johngosselin Question owner
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Chosen Solution

Fixed this myself! Disabled Norton Toolbar, restarted FF, re-enabled NTB, restarted FF and Identity Safe now recognizes the appropriate web forms.