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Why won't the show cookies dialog display?

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  • 1 has this problem
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  • Last reply by Vivek

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When I select "Show Cookies" on the Options/Privacy tab the dialog won't display. there is a brief flash of what should be the dialog and then a red international "no" symbol. What is causing this? Do I have a virus?

When I select "Show Cookies" on the Options/Privacy tab the dialog won't display. there is a brief flash of what should be the dialog and then a red international "no" symbol. What is causing this? Do I have a virus?

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Hi,

Please check if this happens in Safe Mode.

Problematic Extensions

Troubleshooting Extensions and Themes

Uninstalling Add-ons

Uninstalling Toolbars

Safe mode disables the installed Extensions, and themes (Appearance) in Tools (Alt + T) > Add-ons. Hardware acceleration is also temporarily disabled - the manual setting is Tools > Options > Advanced > General > Use hardware acceleration when available. Options > Advanced. All these settings/add-ons can also be individually or collectively disabled/enabled/changed in Firefox normal mode to check if an extension, theme or hardware acceleration is causing issues.

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