Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

fire fox says my printer is not on when it is

  • 3 respostas
  • 13 have this problem
  • 17 views
  • Last reply by Vivek

more options

I can not print from a fire fox web site because it says my printer is not connected. When I get on the same webb site in internet explorer I have no problem with printing the information. My printer is connected by wifii. it is s Canon MX870

I can not print from a fire fox web site because it says my printer is not connected. When I get on the same webb site in internet explorer I have no problem with printing the information. My printer is connected by wifii. it is s Canon MX870

All Replies (3)

more options

Hi,

Please also check if Canon MX870 is the currently selected printer in File (Alt + F) > Print > Name. If the problem persists, please also see this.

more options

I deleted fire fox and opened a new version and that solved the problem.

more options

Thanks for the helpful information.