certain youtube videos won't load
Certain videos on youtube will just not load at all despite the fact that they run perfectly in internet explorer.
Chosen solution
Can you post a link to a not working YouTube video?
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
- Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
- Tools > Options > Privacy > Cookies: "Show Cookies"
All Replies (4)
Are that normal videos or special HTML5 videos?
Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).
- Don't make any changes on the Safe mode start window.
- https://support.mozilla.org/kb/Safe+Mode
Tried all that, didn't work. I'm not sure if the videos are HTML5 or not though. How would I tell?
Chosen Solution
Can you post a link to a not working YouTube video?
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
- Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
- Tools > Options > Privacy > Cookies: "Show Cookies"
It seems deleting all my cookies fixed the problem. Thank you for your help