Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

The add-on from services.addons.mozilla.org could not be installed because it does not match the add-on Firefox expected

  • 6 respostas
  • 33 have this problem
  • 4 views
  • Last reply by swbitton

more options

I cannot download and install any add-on. I get the following message every time "The add-on from services.addons.mozilla.org could not be installed because it does not match the add-on Firefox expected."

I cannot download and install any add-on. I get the following message every time "The add-on from services.addons.mozilla.org could not be installed because it does not match the add-on Firefox expected."

All Replies (6)

more options

Does it work if you temporarily disable your anti-virus software software (e.g. real-time scanning)?

more options

No. Tried that, uninstalled Firefox, reinstalled and same result.

more options

The add-ons that have links to their homepage I can install from their site.

more options

So finally figured it out. I disabled Advanced Dynamic DNS Service in my router and everything works fine now.

more options

Which is weird since I was able to update add-ons on my wife's laptop yesterday with it on.

more options

Which is weird since I was able to update add-ons on my wife's laptop yesterday with it on.