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Cannot read my E-mails in Outlook Express anymore as they now appear as Firefox webpage attachments, how do I rectify this?

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  • Last reply by aaront

stuartibates
stuartibates
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I use outlook express to download my E mails from gmail and used to be able to read the content of the email in Outlook Express. The content of my emails has now disappeared and been replaced by two attachments, one Firefox HTML which has the content of the email and a text file which also has the a content. How can I return to the original format of Outlook express? Many thanks Stuart

I use outlook express to download my E mails from gmail and used to be able to read the content of the email in Outlook Express. The content of my emails has now disappeared and been replaced by two attachments, one Firefox HTML which has the content of the email and a text file which also has the a content. How can I return to the original format of Outlook express? Many thanks Stuart

Chosen solution

Were they .eml files before?

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jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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Does this only affect new mail you download, or does it affect older messages as well?

If it only affects new messages, is it possible that you've made a change that indirectly affects emails, such as new security software (spam filters or virus filters that intercept and check mail as it's received)?

If it affects older messages as well, there might be a problem with Outlook Express (how it is decoding HTML messages). In that case, if you haven't tried restarting Windows, you might try that first.

aaront
aaront
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Chosen Solution

Were they .eml files before?

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