Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

When on ebay, trying to load pictures, the standard tab comes up blank and I can't use it.

  • 3 respostas
  • 1 has this problem
  • 1 view
  • Last reply by dumdidadida

dlbrown46
dlbrown46
more options

I am trying to post a listing on Ebay. I click the "add pictures" tab. A window comes up with various options. When I click the "standard" tab, it used to work fine. But now it comes up blank and I can't use it to upload pictures into my listing. I can still do this with Internet Explorer or Google Chrome, but not with Firefox. How do I fix this?

I am trying to post a listing on Ebay. I click the "add pictures" tab. A window comes up with various options. When I click the "standard" tab, it used to work fine. But now it comes up blank and I can't use it to upload pictures into my listing. I can still do this with Internet Explorer or Google Chrome, but not with Firefox. How do I fix this?

dlbrown46 modificouno o

All Replies (3)

dumdidadida
dumdidadida
more options

Hi,

A general troubleshooting step you could try is to check the site in a new profile. If the new profile is okay, you can Reset Firefox on the old (previous) profile via Help (Alt + H) > Troubleshooting Information.

dlbrown46
dlbrown46 Question owner
more options

I opened Firefox in a new profile, but the same blank widow came up in the add pictures "standard" mode on Ebay. So, that didn't work.

dumdidadida
dumdidadida
more options

Personally I'm not familiar with eBay. If there are users here who also use eBay they would be able to definitely help. The eBay tech forum could also be helpful.