Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can't load the browser. Message MSVC R 100.dll is missingfirefox.exe System error

  • 2 respostas
  • 6 have this problem
  • 2 views
  • Last reply by Chris Ilias

more options

ERROR Message when trying to load browser

I tried to redownload an dgot the same message

ERROR Message when trying to load browser I tried to redownload an dgot the same message

Chosen solution

Do a clean (re)install and delete the Firefox program folder (C:\Program Files\Mozilla Firefox\).

Download a fresh Firefox copy and save the file to the desktop.

Uninstall your current Firefox version, if possible.

  • Do NOT remove personal data when you uninstall your current Firefox version, because all profile folders will be removed and you will also lose your personal data like bookmarks and passwords from profiles of other Firefox versions.

Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.

Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.


Ler a resposta no contexto 👍 2

All Replies (2)

more options

Chosen Solution

Do a clean (re)install and delete the Firefox program folder (C:\Program Files\Mozilla Firefox\).

Download a fresh Firefox copy and save the file to the desktop.

Uninstall your current Firefox version, if possible.

  • Do NOT remove personal data when you uninstall your current Firefox version, because all profile folders will be removed and you will also lose your personal data like bookmarks and passwords from profiles of other Firefox versions.

Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.

Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.


more options

Are you using a third-party browser, like Waterfox? As the Waterfox download page says, you need to have Visual C++ 2010 Redistributable Package (x64) installed to use it. See http://waterfoxproject.org/downloads/

Also note: There is a support link on the Waterfox website. It points to http://www.overclock.net/showthread.php?t=975626. For any further help with Waterfox, it's best to use their forum.