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i cannot log off from any of my accounts when i;m on line

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  • Last reply by dumdidadida

1955goobber
1955goobber
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i cannot sign off on my yahoo account after i've finish sending e/mails i cannot log off on my online chase banking account

this happens when i use firefox..

but this does not happen when i use internet explorer

why is this

i cannot sign off on my yahoo account after i've finish sending e/mails i cannot log off on my online chase banking account this happens when i use firefox.. but this does not happen when i use internet explorer why is this

All Replies (1)

dumdidadida
dumdidadida
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Hi,

You can consider the Reset Firefox feature via Help (Alt + H) > Troubleshooting Information and check before changing the default options. If there are any default Extensions in Tools (Alt + T), please also try to Disable them.

(To revert to the previous profile, close the new profile, start Firefox and choose the *.default profile. While the Profile Manager is open, you can also delete the newly reset profile (the one containing random numbers)).

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