Can't log in to att.net
I can access the www.att.net site, but when I try to log in - to see my customized home page there or to access my mail on their server - I get a timeout from "loginprodx.att.net". Everything else in Firefox seems to be working.
I can access the login screen (and my homepage/email) on att.net from Internet Explorer.
I have tried clearing the Firefox cache and "forgetting" about att.net, but it does not fix the problem.
(Normally I use Thunderbird to access my e-mail, and that is working. But every once in a while I want to use web access to check my spam folder in case something useful got diverted to it.)
Chosen solution
The corrupted cookies may have expired, so if it happens again then try to clear the cookies from affected website(s).
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
- Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
- Tools > Options > Privacy > Cookies: "Show Cookies"
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All Replies (3)
Have you tried clearing cookies for that site?
Oddly enough, the problem went away on its own. Today I can log in. I did not take any action (other than shutting down my computer at night and rebooting in the morning each day and whenever thunderstorms were very near.)
Chosen Solution
The corrupted cookies may have expired, so if it happens again then try to clear the cookies from affected website(s).
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
- Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
- Tools > Options > Privacy > Cookies: "Show Cookies"