Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

When I type www.google.com, I get the following The requested URL "/", is invalid. Reference #9.57f4f748.1357525283.ae7bea5

  • 1 resposta
  • 4 have this problem
  • 68 views
  • Last reply by cor-el

dfalls1
dfalls1
more options

I was getting a security certificate error when I typed in www.google.com, so I went in the settings and @#$%ed something up. Now when I type in www.google.com I get "the requested URL "/", is invalid. Reference #9.57f4f748.1357525283.ae7bea5 "

How do I fix this ??

I was getting a security certificate error when I typed in www.google.com, so I went in the settings and @#$%ed something up. Now when I type in www.google.com I get "the requested URL "/", is invalid. Reference #9.57f4f748.1357525283.ae7bea5 " How do I fix this ??

All Replies (1)

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.