Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Whenever I try sending mail via Gmail (even in Safe Mode), I get the error message "Your action was unsuccessful. Please try again".

more options

Whenever I try sending email via Gmail FF 18.1, I constantly get the error message "You action was unsuccessful. Please try again". I've to resort to the HTML view in Gmail which I really hate. I have tried Firefox Safe Mode as well but to no good. Please fix this problem for me.

Whenever I try sending email via Gmail FF 18.1, I constantly get the error message "You action was unsuccessful. Please try again". I've to resort to the HTML view in Gmail which I really hate. I have tried Firefox Safe Mode as well but to no good. Please fix this problem for me.

Chosen solution

This can be caused by corrupted cookies or cookies that aren't send or otherwise blocked.

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

If clearing cookies doesn't work then it is possible that the cookies.sqlite file that stores the cookies is corrupted.

Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookie files like cookies.sqlite-journal in the Firefox Profile Folder in case the file cookies.sqlite got corrupted.

Ler a resposta no contexto 👍 1

All Replies (3)

more options

hello, another thing you could try is to reset firefox: Refresh Firefox - reset add-ons and settings

more options

Chosen Solution

This can be caused by corrupted cookies or cookies that aren't send or otherwise blocked.

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

If clearing cookies doesn't work then it is possible that the cookies.sqlite file that stores the cookies is corrupted.

Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookie files like cookies.sqlite-journal in the Firefox Profile Folder in case the file cookies.sqlite got corrupted.

more options

Thanks cor-el! I cleared cookies, cache, history in the privacy section and it fixed the problem