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I cannot get access to Yahoo mail since this morning 2/22/2013, what can I do?

  • 1 resposta
  • 2 have this problem
  • 3 views
  • Last reply by cor-el

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I was using yahoo through Mozilla, after I posted an opinion within the block regarding a person who lives without money it was impossible to open any of my yahoo accounts. I reboot the computer, check the firewall, uninstalled Mozilla and installed it again. This occurs only with Mozilla, I tried through the Google Chrome and I could have access to yahoo mail, the same as with internet explorer. I do not know what to do. I tried with my other computer, and I used Mozilla also, I had no problems with the other computer and I could open yahoo mail through Mozilla, but with my regular computer I am stuck. Do you think you can help me to solve this problem? Thanks. Angiolina Galluccio

angiolinag@yahoo.com
I was using yahoo through Mozilla, after I posted an opinion within the block regarding a person who lives without money it was impossible to open any of my yahoo accounts. I reboot the computer, check the firewall, uninstalled Mozilla and installed it again. This occurs only with Mozilla, I tried through the Google Chrome and I could have access to yahoo mail, the same as with internet explorer. I do not know what to do. I tried with my other computer, and I used Mozilla also, I had no problems with the other computer and I could open yahoo mail through Mozilla, but with my regular computer I am stuck. Do you think you can help me to solve this problem? Thanks. Angiolina Galluccio angiolinag@yahoo.com

All Replies (1)

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Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"