Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hello! I have upgraded to Firefox 20. When I have private browsing enabled, I cannot search. Please advise. Thank you!

  • 3 respostas
  • 3 have this problem
  • 1 view
  • Last reply by cor-el

more options

Hello! I have upgraded to Firefox 20. When I have private browsing enabled, I cannot search. Please advise. Thank you!

Hello! I have upgraded to Firefox 20. When I have private browsing enabled, I cannot search. Please advise. Thank you!

Chosen solution

Thanks for your reply! Strange, I can search through the title bar but not the search box. In safe mode I can search through both. Searching through the title bar is fine for now.

Ler a resposta no contexto 👍 0

All Replies (3)

more options

In what way and where can't you search?

  • searching via the location bar (pref: keyword.URL)
  • search bar on the Navigation Toolbar
  • search bar on the about:home page (pref: browser.search.defaultenginename)
  • other search bar (e.g. added by extension)

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.
more options

Chosen Solution

Thanks for your reply! Strange, I can search through the title bar but not the search box. In safe mode I can search through both. Searching through the title bar is fine for now.

more options

If it works in Safe Mode or with all extensions (Tools > Add-ons > Extensions) disabled then try to find which extension is causing it by enabling one extension at a time until the problem reappears.

Close and restart Firefox after each change via "Firefox > Exit" (Windows: Firefox/File > Exit; Mac: "Firefox > Quit Firefox"; Linux: "Firefox/File > Quit")