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How come when I try to open firefox I just end up with a screen that says my browser is up to date?

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  • 2 have this problem
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  • Last reply by cor-el

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When I try an open firefox I get a screen than says Hooray! your browser is up to date! It does not allow me to go anywhere...

When I try an open firefox I get a screen than says Hooray! your browser is up to date! It does not allow me to go anywhere...

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Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

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See these articles for some suggestions:

Firefox supports multiple home pages separated by '|' symbols.

If you do not keep changes after a restart then see: