Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Audio goes off on videos

  • 3 respostas
  • 2 have this problem
  • 9 views
  • Last reply by ThunderLion

more options

When watching or listening to videos on any website, the audio randomly cuts off, and I have to pause then unpause the video for it to resume the audio. This only just started happening today, I had never had problems with the audio at all ever before this.

When watching or listening to videos on any website, the audio randomly cuts off, and I have to pause then unpause the video for it to resume the audio. This only just started happening today, I had never had problems with the audio at all ever before this.

All Replies (3)

more options

Which plugin is being used?

You have two versions of the Unity Player plugin installed:
Unity Player 4.1.2f1
Unity Player 3.0.0f4

Un-install the older version and see if your problem goes away.

more options

You can check for problems with current Flash plugin versions and try these:

  • disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
  • disable protected mode in Flash 11.3 and later
  • disable hardware acceleration in the Flash plugin
more options

I did both of those things, and haven't had the problem again just yet. I'm not quite sure if the problem is completely resolved yet however.