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Firefox shows in task manager, but won't open

  • 3 respostas
  • 2 have this problem
  • 4 views
  • Last reply by kourix

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Firefox doesn't open, though it opens once in a while. It shows in task manager and takes up 50% CPU usage, and ending process and retrying doesn't work. Profile manager doesn't open either. There's no error message, and have restarted laptop (Windows XP) many times, but no results.

Help would be appreciated!

Firefox doesn't open, though it opens once in a while. It shows in task manager and takes up 50% CPU usage, and ending process and retrying doesn't work. Profile manager doesn't open either. There's no error message, and have restarted laptop (Windows XP) many times, but no results. Help would be appreciated!

All Replies (3)

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Which antivirus are you using?

Disable that antivirus and run the firefox.

for more

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Certain Firefox problems can be solved by performing a Clean reinstall. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:

Note: You might want to print these steps or view them in another browser.

  1. Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
  2. After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
  3. Delete the Firefox installation folder, which is located in one of these locations, by default:
    • Windows:
      • C:\Program Files\Mozilla Firefox
      • C:\Program Files (x86)\Mozilla Firefox
    • Mac: Delete Firefox from the Applications folder.
    • Linux: If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see Install Firefox on Linux. If you downloaded and installed the binary package from the Firefox download page, simply remove the folder firefox in your home directory.
  4. Now, go ahead and reinstall Firefox:
    1. Double-click the downloaded installation file and go through the steps of the installation wizard.
    2. Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.

Please report back to see if this helped you!

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Symantec but thing is it's never done anything weird til now. Also, have tried all suggestions from your link but to no avail.