Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can't open a link of a site

  • 4 respostas
  • 6 have this problem
  • 1 view
  • Last reply by SpiritRush

more options

When I click the link, literally nothing happens. Upon right-clicking and clicking "inspect element", I find that the link has the following code: href="javascript:openInfoWindow(2);"

I can open this link on other computers, but not my own at home. I believe this is an error in my settings? Perhaps the javascript settings, but I can't fix it.

When I click the link, literally nothing happens. Upon right-clicking and clicking "inspect element", I find that the link has the following code: href="javascript:openInfoWindow(2);" I can open this link on other computers, but not my own at home. I believe this is an error in my settings? Perhaps the javascript settings, but I can't fix it.

SpiritRush modificouno o

All Replies (4)

more options

Maybe the page has a javascript syntax error or something like it, can you share the URL where this is happening?

more options

I wish I could, but it is an account/password exclusive page. I don't think it's a syntax error since I can access it on other computers.

more options

Hi SpiritRush,

Can you attempt to run Firefox in Modo Seguro? Although not always the root cause of the problem, add-ons can sometimes cause conflicts, and running Firefox in Safe Mode is a quick and easy way to troubleshoot for these types of problems.

Please let us know the problem persists after running FIrefox in Safe Mode.

Thanks!!

- Ralph

more options

Hello rjbd,

Wow, It worked, thank you! So I guess there is an add-on getting in the way?