Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Update for v22.0 will not work and says "update cannot be verified"

  • 2 respostas
  • 1 has this problem
  • 3 views
  • Last reply by cor-el

person123
person123
more options

I've tried updating when the pop-up window comes up and provides the link / button. I've also tried going through "Help" then "About" then "Apply Update" and still it tells me that "The installation failed because the update could not be verified". I currently have v14.0 and would like to update immediately however that does not seem possible.

I've tried updating when the pop-up window comes up and provides the link / button. I've also tried going through "Help" then "About" then "Apply Update" and still it tells me that "The installation failed because the update could not be verified". I currently have v14.0 and would like to update immediately however that does not seem possible.

All Replies (2)

user633449
user633449
more options

Please go to www.getfirefox.com, and download Firefox 22 and install it over your current install of Firefox. That should update you.

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
more options

You can find the full version of the latest Firefox 22.0 release in all languages and for all Operating Systems here:

You may need to disable security software temporarily if you keep having problems.