Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

how do i find "help" so i can troubleshoot?

  • 2 respostas
  • 5 have this problem
  • 1 view
  • Last reply by ltligon

more options

I need to try to get my bookmarks on my new tablet, and the first thing I'm supposed to do is go to firefox and click on help. But I can't find the help button.

I need to try to get my bookmarks on my new tablet, and the first thing I'm supposed to do is go to firefox and click on help. But I can't find the help button.

Chosen solution

Thanks! I performed the steps necessary to get my bookmarks, but it didn't work. :(

Ler a resposta no contexto 👍 0

All Replies (2)

more options

In the top left corner of the window, click the Firefox button, then click the Help menu item.
If you're actually looking for the troubleshooting information page, hover the mouse over the Help menu, then click Troubleshooting Information. Alternatively, type about:support into the address bar and press Enter.

See the following article for your issue.

more options

Chosen Solution

Thanks! I performed the steps necessary to get my bookmarks, but it didn't work. :(